inserted into a sturdy shipping tube. The ends of these tubes will be padded in order to insure
your crisp clean edges remain just that. Your order will be mailed within 48 hours guaranteed!
You can expect the same service with check or money order purchases. You can also expect
3-5 day delivery. We take the time to email you the exact day your package has been mailed.
IMPORTANT HANDLING TIPS FOR OPENING YOUR PRINTS
investment . The following are handling tips we have learned to insure that you do not damage
your purchase once it arrives. Clean hands and a flat hard surface is needed, with evenly
weighted edges. This is important to preserve the print properly and without any damage.
prints pristine condition. These prints have now traveled in many cargo areas of various forms
of transportation. While your parcel is fully protected inside the mailing tube, the tube itself is
exposed to dust and dirt as well as many conveyor belts and various human package handlers.
The crisp white borders are especially vulnerable to damage or staining from dust and dirt, or
from simple newsprint ink that remains on your hands after reading most printed material.
Also from natural occurring human oils, and cooking residues etc. on your finger tips.
Please handle these prints gently and keep in mind the rolled print has a "Memory" once rolled,
and with this memory it naturally will return to this "Rolled Position." With this knowledge
revealed please evenly weight down a borders edge from the top to bottom of the print, thus
preventing the print from ( Re-Rolling Itself ) from one corner and resulting in a mild to severe
tear or rip of your Print.
Torn, Ripped, or Soiled Prints Are Just That- And Are Not Subject To Any Refunds Due To
Improper Handling Once Opened And Received By The Customer. PLEASE HANDLE CAREFULLY
We Assure You That No Print Will Be Shipped To You With Tears, Rips Or Any Soiling.
We will Gladly Refund $20 per print U.S. Lower 48
$25 per Print Alaska, Hawaii and Canada.
$25 per Print (International)
If you have received a flawed print from us. (Very unlikely, but possible) please do the following -
To Receive a Replacement Print or Refund Please note the flaw and use our CONTACT US form
and notify me within the first 24 hours of Receiving the Print. There Must be a Time Limit for a
Return Policy. Our Return Policy Requires a 24 Hour Notification of Any Possible Problem
Related to the Print. PLEASE NOTE THE 24 HOUR NOTIFICATION TO REPORT ANY DAMAGE.
THE FOLLOWING ARE THE REQUIREMENTS FOR THE RETURN OR REFUND OF DAMAGED OR
FLAWED PRINTS THAT YOU MIGHT ACCIDENTALLY RECEIVE FROM US. THIS IS UNLIKELY TO
HAPPEN YET SOMETIMES OCCURS . REST ASSURED WE WILL REMEDY IT IMMEDIATELY.
Re- Roll the print using the same material and follow the Exact same procedure as your print
was received. Using the same Exact shipping tube. We will respond within 12-24 hours, after
viewing the damage. We will then offer a replacement print or issue a postal money order and
send it to you upon receiving and inspecting the damaged goods. Our goal is absolute complete
Customer satisfaction and our Vintage Western Prints are Totally Guaranteed to be as
described as well as properly shipped. We cannot refund any shipping fees that occur (within)
the posted purchase price or in the returned mailing of the Print. The refund prices posted
reflect this and (should be noted.)
THANK YOU !
MIKE HAYDEN
915 S. 3RD ST.
PADUCAH KY.
42003
